Cancel An Order

Order Cancellation

How to cancel an order which has not been paid?
If payment for an order has not been made, you can cancel by clicking "Cancel Order" on your account.

How to cancel a paid order?

We move fast ! Our priority is getting items delivered to our customers as quickly as possible.

Orders canceled within 24 hours since paid will get full refund.

Orders canceled within 24-72 hours since paid will get 70% refund of total amount.

Orders canceled after 72 hours since paid before shipment will get 30% refund of total amount.

Once your order has been shipped, it can no longer be cancelled.

Due to the large inventory of colours and styles, all orders are put through a series of quality control processes, once these processes have begun, it is very difficult to pull from the quality control team individually before being picked up by the mail courier.

Tip: To ensure the correct items are ordered, we suggest that you read the products' detailed description carefully before ordering. If unsure, please contact our customer service: info@partywardrobe.com