Shipping & Delivery
Our goal is to offer you the best shipping options, no matter where you live.
Item Processing Time
Processing time is the number of business days between when you make your payment for an item and when your package is scanned by the shipping carrier. In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. The time we are talking about is a working day and may be delayed if we encounter holidays. Please note that due to a large inventory, not all item(s) are available at the time of order placement and do need to come from our international suppliers. Some item(s) may also be placed on backorder and you will be notified of this.
Note: Custom-made products such as wigs, wedding, special occasion dresses, processing time is long than other products, please wait patiently.
When will I receive my items after I place an order?
There are three key factors that will decide when you will receive your items.
1) The country/region: United States, Canada, Mexico
Standard Shipping: $8 shipping fee, 9-12 business days
Free Standard Shipping: Order Over $99
Expedited Shipping: $16.99 shipping fee, Orders can also be shipped via expedited DHL, UPS, TNT, DPD, FedEx, or EMS which only takes about 3-7 business days (Mon - Fri).
Free Expedited Shipping: Order Over $179
The country/region: UK, Germany, France, Italy, Australia, Spain
Standard Shipping: $12.99 shipping fee, 7-11 business days
Free Standard Shipping: Order Over $179
Expedited Shipping: $16.99 shipping fee, Orders can also be shipped via expedited DHL, UPS, TNT, DPD, FedEx, or EMS which only takes about 5-6 business days (Mon - Fri).
Free Expedited Shipping: Order Over $259
2) Items in stock will be shipped out in 24-72 hours. Normally non-custom items need processing time.
3) Some unavoidable reasons: We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.